Allowing registration for only a single mobile or secure device.
To enable genuine transactions by the account holder and stop scammers from using a different device.
Adding verification and a cooling-off period for first-time enrolment of e-banking services.
To restrict online banking transactions for customers during this cooling-off period, so they'll have time to take action if their credentials are stolen.
Migrating from SMS one-time passwords (OTP) to a more secure authentication method.
To stop scammers from obtaining and erasing victims' SMS/OTPs with phishing malware.
News Watch and Learn : Phishing Scam
Kenal Sebelum Kena - Protect yourself from falling for a Phishing Scam.
June 11, 2025
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Kenal Sebelum Kena - Protect yourself from the dangers of lending your bank account to anyone
June 6, 2025
News Bank heroes save the day
At the #JanganKenaScam Bank Heroes Recognition Event 2025, Yusrina, Azmi, and Che Mazuriana of Maybank and Eldie of UOB were recently honored for their efforts to keep their clients safe from frauds. In accordance with bank regulation, only the workers' first names were disclosed.