Phone Scams

Answering calls from impostors pretending to be authorities threatening you to make payment.

How Does It Happen?

Here is how Phone Scams unfold.

Example of a scammer impersonating a delivery company staff/personnel:

1 You will receive calls from people claiming to be authorities, using a private number, or from an unknown country.

2 They may say that you have an uncollected parcel, are under investigation, or have overdue payment.

3 They will make fake threats to scare you into thinking there’s a court order or authorities have frozen your account.

4 They will then connect you with fake enforcement agencies that will pressure you to share your bank security codes or send money to a third-party account.

5 They may also trick you into approving a mobile banking transaction that you didn’t initiate.

How to Defend

Here is what you can do to protect yourself.

Don’t reveal your personal banking details to anyone.

Don’t transfer your money to an unknown third-party account.

Always contact official sources to verify.

Don't respond to calls claiming to be from law enforcement agencies like Narkotik, PDRM, Customs, Bank Negara Malaysia, etc. that ask for your account details and money transfers.